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Vize.Plus

Privacy Notice

This text is a draft; the final legal content will be subject to client approval.

Last updated: 6 June 2026

This Privacy Notice is prepared by Vize.Plus (“the Company”) as the data controller, in order to inform you in accordance with Article 10 of the Turkish Law No. 6698 on the Protection of Personal Data (“KVKK”) and the related Communiqué about how your personal data is processed when you use our website and our visa consultancy services.

1. Data Controller

Your personal data is processed by Vize.Plus as the data controller. The Company’s current address, telephone and e-mail — together with its trade name and official registration details (tax office/number, MERSİS, TÜRSAB licence number) — can be obtained from our Contact page or on request.

2. Categories of Personal Data Processed

  • Identity data: name, surname, Turkish ID number, date and place of birth, gender, marital status, nationality.
  • Contact data: e-mail, telephone, address.
  • Passport & travel data: passport details, destination country, visa type, planned travel dates, previous travel and visa history.
  • Application data: application status, document information, public/internal notes, shipping information.
  • Form data you voluntarily submit: employment/education, income/financial situation, family and previous visa/refusal information.
  • Transaction/security data: records created when you use our website (e.g. log records limited to security purposes).

Where the visa process of the relevant country requires it, special categories of personal data (e.g. health data for travel health insurance, biometric data taken by the consulate, or judicial-record information) may also be processed. Such data is processed only on the basis of your explicit consent (KVKK Art. 6) and with the additional measures required by the Authority.

3. Purposes of Processing

Your data is processed to carry out, manage and conclude visa consultancy and application tracking services; to create and track your application; to communicate with you and keep you informed; to meet the requirements of consulates and visa application centres; to fulfil our legal, financial and accounting obligations; to establish/exercise/defend legal claims; and to ensure information security.

4. Legal Grounds for Processing

Your personal data is processed on the grounds set out in Article 5 of the KVKK, in particular:

  • being directly related to the establishment or performance of a contract (Art. 5/2-c);
  • being mandatory for the Company to fulfil its legal obligations (Art. 5/2-ç);
  • being necessary for the establishment, exercise or protection of a right (Art. 5/2-e);
  • being necessary for the legitimate interests of the Company, provided your fundamental rights are not harmed (Art. 5/2-f);
  • and, where required (e.g. special categories of data, marketing communications), on the basis of your explicit consent.

5. Transfer of Personal Data

To the extent necessary for the service and within the framework of Article 9 of the KVKK (as amended, in force since 1 June 2024), your data may be transferred to the consulate / embassy of the country to which you apply and to the authorised visa application centres acting on their behalf (e.g. VFS Global, iData). Such transfers abroad are carried out, if an adequacy decision exists for the relevant country on that basis; otherwise on the basis of appropriate safeguards (e.g. standard contract) or — for occasional transfers — on the basis of your explicit consent after you are informed of the possible risks, or because the transfer is mandatory for the performance of your application/contract. Domestically, your data may be shared with our hosting, e-mail and infrastructure suppliers limited to the service, and with competent public authorities where legally required.

6. Method of Collection

Your data is collected by electronic and physical means through the forms on our website, the application records we create on your behalf, and e-mail/telephone communication, based on the legal grounds stated in Section 4.

7. Retention Period

Your personal data is retained for the period required by the purpose of processing and by the retention obligations set out in the relevant legislation, and is then deleted, destroyed or anonymised.

8. Data Security

The Company takes appropriate technical and administrative measures to ensure data security and to prevent unauthorised access; access is limited to authorised staff on a need-to-know basis, and sensitive identifiers are masked where possible.

9. Your Rights (KVKK Art. 11)

By applying to the data controller, you have the right to:

  • learn whether your personal data is processed;
  • request information if it has been processed;
  • learn the purpose of processing and whether it is used accordingly;
  • know the third parties to whom data is transferred at home or abroad;
  • request correction of incomplete or inaccurate data;
  • request deletion or destruction within the conditions of the KVKK;
  • request that correction/deletion be notified to the third parties to whom data was transferred;
  • object to a result against you arising solely from automated analysis;
  • claim compensation for damage arising from unlawful processing.

10. How to Exercise Your Rights

You may submit your requests in writing (with wet signature, in person or by post), or via registered electronic mail (KEP), secure electronic signature, mobile signature, or the e-mail address you have previously registered with us, in a manner that verifies your identity. Your request will be concluded as soon as possible and within thirty days at the latest; it is free of charge unless a fee in the Authority’s tariff applies. If your request is rejected, found insufficient, or not answered in time, you may lodge a complaint with the Personal Data Protection Board.

This text is an informational draft; the final legal content will be finalised with the Company / its legal counsel.